It was one of those really crappy nights tonight, storms, alerts for things breaking.. and there I was working through it all. The only good thing was that Collingwood beat the Eagles
However my joy will be short lived when freo are ripped apart tomorrow @ subi.
I encountered a rude bus driver on the way home, I have written in a complaint tonight and sent it in… So it’s written below.
Have a good night all, happy June!
Feel free to just reply to me in email, I work in a Call Centre doing shift work.
My complaint is regarding a rude bus driver I dealt with tonight who was taking me home.
I had no idea that the bus stop near Eastpoint on Adelaide Terrace was closed. The travel easy advice for 28/05 did not appear in my email. I have checked spam and trash can to make sure.
As I was walking to the bus stop, I noticed there was a Crane type truck in front of the bus stop and witches hats’ so I didn’t go near the bus stop, I stood about 25 metres further down the road so I could hail the bus and so they could see me.
When I flagged it down, it stopped further down, for that I am grateful, so thank you to him for that.
What I am not grateful about is the rudeness of the bus driver who had a go at me when I got on the bus. He said to me something like: “what is wrong with you people, don’t you know the bus stop is closed?”
I told him I didn’t know, I had just got out from work.
He replied “there’s a big sign on the bus stop, can’t you read?”
I told him I didn’t see the sign
he raised his voice again and said how could I miss it it’s a big sign.
I replied as I swiped on, that I didn’t walk all the way to the bus stop, so I didn’t see it.
Now, i’m glad he picked me up, there are other bus drivers on that route which is the last 103 to Fremantle at 23.39 at that stop who are very nice and polite.
Like them, I finish late from work, I’m tired, and given that I work as a Manager and run Customer Service team in a call centre, I expect to be shouted at by angry customers. I don’t expect to be shouted at by the man who is taking me home after I’ve worked nearly 11 hours.
If he’s that cranky about driving the last bus to Fremantle then maybe he should swap shifts. If I thought it was safe enough walking through the city at night so I could catch the train home, I would. At least then I don’t get abused by the train guards on the Fremantle line.
Regards,
Lori
Update: Transperth rang me to tell me they were going to take action with my complaint. Apparently he’d been complained about before, and they thought perhaps a written warning would do. For some reason they asked me if he should have one. Shit, that’s not my job, but I don’t think I should be asked if he should get one! I almost felt sorry for the driver, but he was the abusive one, not me.
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